Cerullo & Associates
← HR Management

Good people keep a hospitality business moving.

We help hospitality businesses recruit, pay and manage shift-based teams, handle statutory deductions, and support frontline staff.

What you get

HR Management

  • Recruitment for shift teams
  • Timely payroll management
  • Statutory deductions handled
  • Frontline staff support
The problem

Finding good people is only the beginning.

You need the right people. You need to get payroll right. You need clear roles. You need to deal with performance issues. You need to support your team. And when something goes wrong, someone has to deal with it. We help take that work off your plate.

What we handle

What’s included

From hiring to performance.

  • 01

    Recruitment & Head Hunting

    Find people for the roles your business needs.

  • 02

    Payroll Management

    Manage payroll and the work that comes with it.

  • 03

    Training & People Development

    Support your team's training and development.

  • 04

    HR Planning

    Plan your people needs around the business.

  • 05

    Team Building

    Help teams work better together.

  • 06

    Employee Relations

    Deal with employee and industrial relations.

  • 07

    HR Audits

    Review your HR practices and identify areas that need attention.

  • 08

    Performance Management

    Put clearer processes around employee performance.

  • 09

    Governance

    Support businesses with HR-related governance matters.

Built for hospitality

Hospitality has its own people problems.

Staffing needs can change quickly. Some roles are difficult to fill. Good employees matter directly to the customer experience. And managers often don't have time to deal with every HR issue themselves. We understand the pressure that comes with managing people in hospitality.

Who This Is For

Support for hospitality teams of all sizes.

Whether you're hiring, dealing with payroll or trying to improve how your team is managed, we can start with what is happening in your business.

  • Hotels

    Departmental staffing, shift rosters, and compliant payroll management.

  • Restaurants

    Front and back-of-house recruitment, service charge distribution, and training.

  • Cafés

    Barista head hunting, reliable shift scheduling, and team performance.

  • Bakeries

    Specialist baker recruiting, production rosters, and wage management.

  • Bars & Lounges

    Floor supervisors, casual staffing management, and statutory remittals.

  • Hospitality Groups

    Standardised HR policies, audits, governance, and leadership development.

How we start

Start with the people problem.

You don't need to know exactly which HR service you need. Tell us what's happening. We'll understand the situation and help you work out what needs to happen next.

FAQ

Questions about HR?

Can Cerullo help us recruit staff?
Yes. Recruitment and head hunting are part of Cerullo's HR services.
Can you manage payroll?
Yes. Payroll management is one of the documented HR services.
Can you help with employee performance?
Yes. Performance management is included in the HR service offering.
Do you only help when we're hiring?
No. The service covers recruitment, payroll, training, HR planning, employee relations, HR audits and performance management.
I don't know which HR service I need. Can I still contact you?
Yes. Start by explaining what is happening in your business. We can discuss what needs attention.

Let’s get your establishment in order.

Built for cafes, restaurants, lodges and hotels. Meet us face to face, online or on WhatsApp, and we’ll get to work right away.

  • Hospitality specialists
  • We start right away
  • On-site support