Cerullo & Associates
Job opportunity

General Manager

Casual Dining Restaurant Group · Kilimani, Nairobi · Full-time

Posted: 2026-09-15

About the role

Take full operational, financial, and guest experience accountability for a high-volume 180-cover casual dining venue in Nairobi.

What you'll do

  • Oversee daily front-of-house service standards, speed, and guest satisfaction
  • Manage prime costs (food, beverage, and labor) against monthly revenue targets
  • Lead recruitment, onboarding, and daily shift briefings for 35+ team members
  • Coordinate with central accounts on daily POS settlements and variance reports

What we're looking for

  • Proven track record managing high-turnover restaurants or hospitality venues
  • Commercial understanding of P&L reports, prime costs, and labor scheduling
  • Strong interpersonal, conflict resolution, and leadership skills

Useful experience

  • Familiarity with modern restaurant POS and inventory software
  • Experience with multi-outlet brand standards

Qualifications

  • Degree or Diploma in Hospitality Management or related field

Let’s get your establishment in order.

Built for cafes, restaurants, lodges and hotels. Meet us face to face, online or on WhatsApp, and we’ll get to work right away.

  • Hospitality specialists
  • We start right away
  • On-site support